24/7 help with cyber incidents
We utilise a ‘follow the sun’ approach so if you’re working across multiple markets, our global teams will hand over their work to one another to make sure your threat detection, investigation and containment will always be monitored. Our teams across the UK and US will always be there to give you the peace of mind that only a robust cyber security strategy can.
th4ts3cur1ty.company acts as your trusted partner during this challenging time, supporting your organisation throughout the entire lifecycle of a major cyber incident – from initial digital forensics and incident response to recovery and beyond.
If you are currently experiencing an emergency cyber situation
24/7 availability
Call us at any point of the day or night. Our cyber specialists will be ready to jump into action and prioritise your cyber security emergency.
The initial call is FREE!
We won’t charge anything until we know it’s something we can help you with. Once diagnosed, it's your decision to move forward.
Vendor neutral
Unlike other providers, we don't impose new tools during emergencies; we work with your existing setup and supplement only as needed.
th4ts3cur1ty.company are well-versed in responding to major cyber security incidents such as ransomware, data breaches and attacks on critical systems.
Understanding what a malicious actor has changed in your infrastructure helps you secure it. Our Digital Forensics team identifies, acquires, analyses and reports on electronic evidence to help reconstruct events or prevent unauthorised actions.
Our DFIR service helps you answer important questions such as:
- Who attacked me?
- What is the scope of the incident?
- What is the impact of the incident?
- How do I detect/contain/eradicate/recover from the incident?
- What have the attackers done?
- What lessons have I learnt?
- How do I avoid this in the future?
Digital Forensics and Incident Response options:
Retainer service: Throughout the retainer period, we strengthen your cyber maturity so you’re prepared for any cyber emergency. We conduct readiness assessments, establish response protocols to strengthen your security posture and guarantee response times in the event of an attack.
Non-retainer emergency service: If an unexpected incident occurs without prior preparation, our on-demand service provides immediate, expert incident response. We quickly contain threats, investigate root causes and mitigate damage.
Regardless of which option you choose, th4ts3cur1ty.company will also create a comprehensive post-incident report grounded in evidence, conduct a company debrief involving all stakeholders and actively support the restoration of not only technical capabilities but also processes and corporate culture within the business.
Our team brings extensive litigation experience and serves as expert witnesses, translating technical findings into legal evidence. We follow forensic best practices and maintain an unbroken chain of custody, delivering court-ready reports that meet judicial standards.
DFIR service comparison
The table below outlines the services included in both the Retainer service and the Non-retainer emergency service, highlighting the differences in priority, access, and additional offerings.
Service aspect
Retainer service
Non-retainer emergency
Plan review
(Non-retainer)
Be prepared with your Digital Forensics and Incident Response
Our Emergency Cyber Incident Response services blend technical know-how with practical advice, helping your organisation navigate through the crisis and make the right moves to minimise the attack’s impact.
DFIR FAQs
What is digital forensics and incident response?
Digital forensics and incident response, or DFIR, is an investigation into a data breach. It involves examining digital evidence after a breach and acting quickly to manage or contain the incident.
Why is DFIR important?
DFIR enables organisations to act quickly to mitigate damage while understanding how the attack occurred. This not only stops future threats, but provides clear evidence for any legal or regulatory requirements.
What's the difference between digital forensics and incident responses?
Digital forensics involves examining evidence after an incident has occurred. Incident response involves taking prompt action to contain and remedy the threat while it is occurring.



