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Digital Forensics and Incident Response (DFIR)

When your network and business are hit by a cyber-attack, we’re here to lend a hand. Our Emergency Cyber Incident Response services blend technical know-how with practical advice, helping your organisation navigate through the crisis and make the right moves to minimise the attack’s impact.

24/7 help with cyber incidents

TSC acts as your trusted partner during this challenging time, supporting your organisation throughout the entire lifecycle of a major cyber incident – from initial digital forensics and incident response to recovery and beyond.

If you are currently experiencing an emergency cyber situation…

24/7 availability

Call us at any point of the day or night. Our cyber specialists will be ready to jump into action and prioritise your cyber security emergency.

The initial call is FREE!

We won’t charge anything until we know it’s something we can help you with. Once diagnosed, it's your decision to move forward.

Vendor neutral

Unlike other providers, we don't impose new tools during emergencies; we work with your existing setup and supplement only as needed.

TSC are well-versed in responding to major cyber security incidents such as ransomware, data breaches and attacks on critical systems.

Our IR Service helps you answer important questions such as:

Digital Forensics and Incident Response options:

Retainer Service:
During the lifetime of the retainer, we work to build your cyber maturity to put you in the strongest position possible should a cyber emergency occur.

Non-Retainer Emergency:
On demand and without the preparation.

The table below outlines the services included in both the Retainer service and the Non-Retainer Emergency, highlighting the differences in priority, access, and additional offerings.

Service aspect
Retainer Service
Non-Retainer Emergency
Discount on TTX
Priority online support
Priority phone support
Preparation
Onboarding process
Incident Readiness Assessment
Customised Incident Response Plan
24/7 incident response readiness
Updates and reporting cadence defined
Access to DFIR customer line
During an incident
CSIRT on demand 24/7
Priority phone support
DFIR consultant
Major Incident Management (Retainer)
Incident Controller (Non-Retainer)
After incident
Post-incident report
Post-incident debrief workshop

Be prepared with your Digital Forensics and Incident Response

Our Emergency Cyber Incident Response services blend technical know-how with practical advice, helping your organisation navigate through the crisis and make the right moves to minimise the attack’s impact.